The operations partner built
by people who've automated thousands of them.

Infomaze One is the Operations-as-a-Service arm of the Infomaze ecosystem — AI-powered ops built on 23 years of enterprise engineering and deep industry expertise.

The Infomaze ecosystem

Three companies. One vision. Your business, fully optimised.

Infomaze was founded in 2002 in Mysore, India. Over 23 years we've built three distinct but complementary businesses — each serving a different part of how modern companies work.

Our story

23 years of solving operational problems with technology.

Infomaze was founded in 2002 in Mysore, Karnataka — starting with custom software and growing into a 100+ person engineering firm with clients on six continents.

Over two decades, we noticed a pattern. Every client had the same problem alongside their software needs: operational overhead. Manual data entry. Document processing backlogs. Admin that was eating into the time of talented people who should have been doing other things.

Infomaze One was built to solve exactly that — combining our AI engineering capability with a managed ops team to deliver something genuinely new: operations that run themselves.

Read the full Infomaze story
2002
Year Infomaze was founded in Mysore, Karnataka
100+
Engineers and ops specialists in our Mysore office
1,000+
Clients globally across all three ecosystem companies
12
Industries served by Infomaze One's ops platform
Operations-as-a-Service

What OaaS actually means.

OaaS isn't outsourcing and it isn't software. It's a managed operations layer — powered by AI, owned by our team — that sits between your business and its operational tasks.

Not software you operate

You don't log in and run it. We do. Our ops team manages the process end to end — you see the outputs, not the machinery.

Not traditional outsourcing

Unlike BPO, every workflow is AI-augmented. Our team handles exceptions and oversight — AI handles volume. The result is faster, more accurate and cheaper than either alone.

A dedicated ops layer

Think of us as the operations team your business always needed but could never afford — expert, AI-powered and managed to SLA. Live in two weeks, reporting from day one.

Human expertise + AI precision

AI handles extraction, matching, routing and automation at 99.2% accuracy. Our team handles exceptions, oversight and continuous improvement. Together they outperform either alone.
How we work

Four principles behind every engagement.

These aren't mission statement words. They're the actual commitments we make to every client on day one.

01

Results before relationship

We start every engagement with a free AI Audit that gives you a realistic ROI estimate before any commitment. If the numbers don't work for you, we'll tell you.
02

Transparent operations

Weekly reporting from day one. You see exactly what we've processed, what exceptions arose, what was resolved and where the model is improving.
03

Security is non-negotiable

ISO 27001 certified. NDA before any data is shared. GDPR-compliant workflows throughout. Your data is handled as if it were our own — because our reputation depends on it.
04

We get better as you grow

Our AI models are retrained on your data continuously. The more volume you run through us, the more accurate and efficient the platform becomes — it's a compounding advantage.
Certifications & compliance

Certified, compliant and audit-ready.

Every engagement is backed by formal certifications — not just claims. Your data and operations are protected to the highest international standards.

ISO 9001:2015
Quality management systems
ISO/IEC 27001
Information security management
GDPR Compliant
EU & UK data protection regulation
NDA Before Data
Signed before any client data is shared
ESC Certified
Engineering services certification
Free · 60 minutes · No obligation

Ready to see what we can
take off your plate?

Book a free AI Operations Audit — we map your workflows, identify the top automation opportunities and give you a realistic ROI estimate. No commitment, no pitch deck.

ISO 27001 certified · NDA before any data is shared · Reply within 4 business hours