Your team should be growing your business. Not doing admin.
Infomaze One takes the daily operational work off your team's plate — invoices, data entry, compliance, customer queries, document processing — and handles it for you. Accurately. Reliably. Starting in two weeks.
Your team is brilliant. They shouldn't be spending half their week on this.
In most growing businesses, talented, well-paid people spend enormous amounts of time on work that adds no competitive value — because nobody has built a better system for handling it. That's what we fix.
Invoices and paperwork piling up
Your finance team spends hours every week manually keying in invoices, chasing approvals and reconciling statements — work that should just happen automatically.
Typical cost: £25–35 per invoice processed manually (most businesses think it's £12)
Mistakes that keep coming back
When people enter data manually, errors happen — wrong amounts, duplicate payments, missing records. Each mistake takes even more time to find and fix. It's a cycle that doesn't end.
On average: 1 in every 20 manually processed transactions contains an error
Hiring more people doesn't fix it
As your business grows, the admin grows with it — and the answer keeps being "hire another person." But that person gets buried in the same work. Headcount isn't the answer. A better process is.
A new ops hire typically costs £35,000–£50,000/year — before management overhead
Compliance always feels like it's catching up
Documents not filed on time. Certificates about to expire. Regulatory requirements that keep changing. The compliance workload rarely gets the attention it needs because everyone is busy with the operational backlog.
Compliance failures cost 10× more to fix than the systems that prevent them
Up and running in 14 days. Here's how.
We do not ask you to change your software, retrain your team or manage a long implementation. You tell us what needs handling, we get it running, and you get results — typically within two weeks of signing up.
We learn your business
In the first week, we spend time understanding your workflows — how documents come in, what systems you use, what your team does with them, and what good output looks like for you. We sign an NDA before anything is shared.
We handle the work
From week two, your operations run through our team. Documents processed, data entered, queries answered, compliance tracked — all handled accurately and on time. Our expert team checks everything before it goes back to you.
You get clean results
Verified, accurate outputs land in your existing software — your accounts package, your CRM, your inbox — exactly how you need them. A weekly summary report tells you what was processed, how accurately, and anything that needed attention.
The operational work your team shouldn't be doing.
Every service below is delivered as a fully managed, done-for-you function. You don't manage the process — you receive the result.
Bills and invoice processing
We receive your supplier invoices, check them for accuracy, match them to purchase orders and get them ready for payment — without your team touching them. Duplicates caught, errors flagged, everything filed.
Customer and supplier records
We keep your CRM and contact databases clean, up to date and complete. New contacts added, duplicates removed, outdated information corrected — so your team always has reliable data to work from.
Compliance and regulatory documents
We track your compliance obligations — certificates, licences, policy renewals — and make sure nothing lapses. Documentation prepared, filed and ready for audit. No more scrambling to find paperwork when it's needed.
Routine customer enquiries
Order status questions, standard support queries, policy questions — we handle the routine ones so your team only deals with the genuinely complex issues that need their expertise. Customers get fast answers, your team gets their time back.
Document and form processing
Paper forms, scanned documents, application forms, contracts — we extract the information you need and put it where it needs to go. No more manual typing from PDFs. No more re-entering information that already exists somewhere else.
Staff admin and HR paperwork
New starter onboarding, contract preparation, right-to-work checks, payroll admin — the HR paperwork that takes far longer than it should. We handle the admin side so your HR team focuses on the people side.
Not sure which services apply to your business?
See all services12 industries. One operations partner.
Every industry has its own operational challenges — different documents, different regulations, different workflows. We have built specific expertise in each of the 12 industries below, so we understand your context from day one.
Finance & Invoice Processing
Invoices processed, supplier payments managed, cash flow tracked — without your finance team doing it manually.
eCommerce
Order processing, returns management, customer queries and product data handled as your volume grows — without extra headcount.
Real Estate
Property listings kept current, compliance certificates tracked, tenancy documents managed — so agents can focus on deals, not admin.
Travel & Visa Processing
Booking data managed, visa application processing supported, customer communications handled — freeing consultants to serve clients.
Telecom
Customer records kept accurate, billing data managed and support queries handled — so your billing runs cleanly every month.
Healthcare
Patient records managed securely, compliance documentation maintained and billing processed — HIPAA compliant throughout.
Manufacturing
Inventory records kept current, supplier documentation managed and procurement admin handled — so production never waits on paperwork.
Logistics & Freight
Shipping documents processed, carrier invoices checked for errors and customs paperwork managed — every shipment, every time.
Legal
Matter admin, document filing, compliance records and billing preparation handled — so fee earners bill time, not do admin.
Insurance
Claims data entered, policy documents managed and customer queries handled — faster processing means happier policyholders.
Education & EdTech
Student records managed, enrolment paperwork processed and fee administration handled — so tutors teach and admin just works.
IT & Software Companies
Support tickets triaged, billing admin handled and onboarding paperwork managed — so engineers build, not answer routine queries.
Real businesses. Real numbers.
We do not use vague claims like "improved efficiency" or "streamlined operations." Here is what clients actually measured in their first 90 days working with us.
"We were processing 400 invoices a month with three people. Infomaze One cut that to one person reviewing exceptions. The rest just happens."
"Our team was drowning in paperwork. Six months in and our operational costs are half what they were. The accuracy is better than anything we managed in-house."
"Carrier invoices were never properly checked. Infomaze One now checks every single one. We recovered £38K in overcharges in Q1 alone — more than the full-year cost of the service."
We are not a typical outsourcing company.
There are plenty of companies that will take your back-office work and have people do it somewhere else at a lower wage. That is not what we do. Here is what makes us different.
Built on real engineering experience
Infomaze One is backed by Infomaze — a software company founded in 2002 with over 100 engineers. That background means we think like engineers, not like a staffing agency. We build proper processes, not just allocate people.
Live, not "in implementation"
Most outsourcing engagements take months to get running. Ours take two weeks. We do the integration and setup work — you just confirm it works, and we take it from there. No lengthy projects, no training programmes to manage.
Better than either alone
We use smart automation to handle the high volume, routine tasks quickly and consistently. Our expert team then checks, validates and handles anything the automation is not certain about. The result is accuracy you could not get from people alone, and judgement you could not get from software alone.
Your data is safe with us
We are ISO 27001 certified for information security and ISO 9001:2015 certified for quality management. We sign a confidentiality agreement before any of your data or documents are shared with us. GDPR compliant for UK and EU clients.
You always know what is happening
Every week you receive a clear report: what was processed, how accurately, what was flagged for your attention and what is coming up. You are not left in the dark about work you have handed over — you have more visibility than most in-house teams provide.
We keep your trust by earning it
We do not believe in locking clients in with long contracts and impossible exit clauses. If our work is good, you will stay. Month-to-month arrangements available. All your data and documentation is always yours — accessible and exportable whenever you need it.
Straight answers to the questions buyers always ask.
What exactly do you do? Is this outsourcing?
Do I need to change my software or systems?
How quickly can you get started?
Is my data safe? We handle sensitive information.
What happens when something goes wrong or needs a human decision?
What does it cost? Do you have standard pricing?
Can I start small and expand later?
What is the free AI Audit and what will I get from it?
Ready to hand over the admin
and get your team's time back?
Book a free AI Audit — we will map your current operations, show you exactly what to hand over first, and give you a realistic picture of what it saves. Most clients see the numbers and wish they had done it sooner.
ISO 27001 certified · NDA before any data is shared · Reply within 4 business hours