Logistics Back-Office Support
Reliable. Scalable. Time-Critical.
Smart Logistics & Supply Chain Data Management
At Infomaze One, we deliver expert-driven and technology-enabled back-office support tailored for logistics and supply chain enterprises. From freight documentation and inventory data entry to shipment tracking and invoice processing, we ensure your backend runs seamlessly—minimizing delays and maximizing visibility.
Smart Remote Backoffice Solutions for Logistics
- Automate Operations
- Documentation Management
- Order Processing
- Data Entry
- Performance Insights
Seamless Remote Backoffice Operations
Logistics and supply chain businesses operate in a high-pressure environment where efficiency, precision, and timely communication are everything. At Infomaze One, our remote backoffice solutions are built to manage critical backend tasks—ensuring smooth operations without bottlenecks. From shipment data processing to warehouse inventory updates, we help logistics companies reduce delays, eliminate manual errors, and stay operationally lean.
Empowering logistics teams with:
- Tailored Workflow Automation for processing shipments, billing, freight audits, and status updates
- Live Data Entry & Validation with document verification, tracking syncs, and inventory alerts
- Custom Dashboards & Integrations for centralized visibility across your supply chain tech stack
Our services bridge the gap between execution and documentation—improving accuracy, speed and control across your logistics network.
Freight Billing & Documentation Management
We manage end-to-end freight billing cycles, including data entry, reconciliation, and document verification. Our team ensures every bill is cross-checked with rate cards, BOLs, and contracts—eliminating overcharges and reducing audit risk.
Engineered for faster billing cycles:
- Capture and validate freight charges and surcharges
- Reconcile invoices with contracts and shipping terms
- Maintain indexed, searchable digital archives for compliance
We streamline fulfillment from checkout to doorstep—error-free and on time.
Shipment Tracking & Order Entry Support
We handle real-time order processing, tracking updates, and carrier coordination. By entering and verifying order data at every stage, we help reduce shipment exceptions and improve customer visibility.
Built to streamline enhance delivery accuracy:
- Timely entry from scanned PODs, orders, or waybills
- Shipment tracking updates and carrier communication
- Exception reporting and flagging of delayed or missed deliveries
We enable smart, human-first support that builds loyalty and reduces churn.
Inventory & Warehouse Data Entry
Our inventory support ensures accurate stock visibility across your warehouse or fulfillment center. We handle stock counts, bin-level updates, inbound/outbound logs, and real-time reconciliation with your WMS or ERP.
Optimized for warehouse efficiency:
- Real-time entry of received, moved, or dispatched inventory
- Support for cycle counts, shelf audits, and stock adjustments
- Clean data outputs for integration into your warehouse tech stack
We bridge your supply chain gaps and reduce stockouts or overstocking.
Logistics Analytics & Performance Insights
Our analytics support turns raw logistics data into actionable intelligence. We extract, format and visualize operational data across shipments, warehouse performance, billing accuracy and delivery metrics—helping logistics leaders make informed decisions with confidence.
Driven to unlock actionable visibility:
- Track KPIs across delivery timelines, carrier efficiency, and error rates
- Identify process bottlenecks, cost leakages, and trends via custom dashboards
- Generate weekly, monthly, or ad-hoc performance reports tailored to SLAs
With our insights layer, logistics teams get a 360° view for smarter decisions, better resource planning and continuous process improvement.
Why Choose Infomaze One for Logistics & Supply Chain?
End-to-End Back-Office Expertise
From freight billing to inventory audits and shipment tracking, we manage the full spectrum of back-office tasks for freight forwarders, 3PLs, and supply chain operators.
Real-Time Data Accuracy
We ensure your logistics data—like warehouse entries, BOLs, and invoices—is captured, validated, and updated in real time with precision, reducing costly delays and discrepancies.
24/7 Operational Support
Your supply chain doesn’t sleep, and neither do we. Our round-the-clock teams ensure your backend processes continue without interruption across time zones.
Scalable for Seasonal & Peak Demand
Whether it’s a surge during the holiday season or a new regional expansion, our flexible staffing and cloud-based infrastructure adapt to your volume—without compromising speed or quality.
Tech-Driven Efficiency
We integrate automation tools, OCR, and AI-based document classification to accelerate workflows, cut manual errors and give your logistics operations a digital edge.
Flexible Engagement Models
At Infomaze One, we offer dynamic engagement models tailored for the ever-evolving needs of logistics and supply chain businesses. Whether you are a freight forwarder, 3PL provider, or part of a global supply chain network, our models ensure operational continuity, efficiency and cost control.
Request an Engagement Plan
Dedicated Resource Model
A full-time logistics back-office team working as a seamless extension of your in-house operations, ensuring consistency and expertise.
Task-Based Model
Ideal for specific logistics projects such as shipment documentation, freight invoice auditing, or inventory data updates.
Hourly Engagement Model
Flexible support for short-term tasks or fluctuating workloads without long-term commitments.
Hybrid Model
A strategic blend of onshore and offshore teams that offers the right balance of domain knowledge, speed, and cost-effectiveness.
Build-Operate-Transfer (BOT) Model
We set up and manage a dedicated back-office team for you, with the option to take over once fully operational and optimized.
Top Tools We Use for Logistics & Supply Chain Efficiency
Our curated toolset spans across automation, collaboration, and analytics—helping us deliver streamlined back-office support with unmatched efficiency.
Ready to Streamline Your Logistics Operations?
Partner with Infomaze One and experience error-free documentation, faster workflows, and 24/7 support that keeps your supply chain moving.
Frequently Asked Questions
What logistics back-office services does Infomaze One offer?
How does Infomaze One ensure data accuracy and timeliness?
Can your solutions scale with seasonal or demand spikes?
What tools and technologies does Infomaze One use?
How secure is my logistics and supply chain data with Infomaze One?
Optimize Logistics & Supply Chain with Smart Back-Office Solutions
Enhance your logistics and supply chain operations with Infomaze One’s tech-enabled back-office support. We help logistics providers, freight forwarders, and 3PL companies manage backend processes more efficiently reducing operational delays, improving accuracy, and boosting overall productivity. Our team combines domain expertise with automation to handle complex documentation, shipment tracking, inventory updates and more.
Our solutions ensure:
- Accurate and timely freight bill processing and auditing
- Real-time shipment tracking and document verification
- Streamlined inventory data entry and warehouse coordination
- Efficient carrier communication and dispatch support
- Reduced manual errors through automation and smart validations