Insurance Back-Office Solutions

Efficient. Secure. Policy-Driven.

Smart Insurance Process Management & Scalable Back-Office Support

At Infomaze One, we provide tech-enabled back-office solutions designed specifically for insurance agencies, brokers and carriers. Our services cover automated claims processing, digital policy management, real-time data validation and regulatory compliance support. By combining intelligent automation with industry expertise, we reduce manual workload, improve accuracy and accelerate turnaround times—ensuring streamlined operations and enhanced customer satisfaction.

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Smart Insurance Process Management

Smart Back-Office Solutions for Manufacturing

  • Policy
    Automation
  • Data
    Processing
  • Document
    Verification
  • Compliance
    Support
  • Automate
    Reconciliation

Policy Data Entry

Policy data entry involves capturing essential information from insurance application forms and entering it into digital systems with precision. At Infomaze One, our specialists handle complex insurance data, ensuring complete, accurate, and timely entries for new policies, endorsements, renewals, and cancellations. We help insurers maintain clean, compliant, and retrievable policy records.

Efficient and accurate input from:

  • New business applications and client onboarding forms.
  • Policy endorsement and amendment documents.
  • Renewal and cancellation notices.
  • Scanned or handwritten policy documents using OCR
  • Internal systems or third-party policy administration platforms

Every record is reviewed by QA teams to prevent downstream policy and claims errors.

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Policy Data Entry

Claims Data Processing

Claims data processing involves logging and managing incoming claim information, documents, and communication records. Infomaze One provides skilled resources to capture and update claims accurately while complying with strict turnaround and regulatory timelines. This enables faster resolutions and fewer re-submissions.

Efficient and accurate input from:

  • FNOL (First Notice of Loss) submissions.
  • Medical, auto, or property damage documents.
  • Claimant communications and settlement notes.
  • Supporting bills, estimates, and third-party reports
  • Adjuster and investigator documentation

Each claim entry goes through quality validation to ensure data completeness and reduce payout errors.

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Claims Data Processing

KYC Document Verification

KYC document verification ensures accurate identity validation for new and existing policyholders. At Infomaze One, we manage indexing, validation, and classification of KYC documents—supporting smooth onboarding, renewals, and audits while ensuring compliance with insurance regulations and AML policies.

Efficient and accurate input from:

  • Government-issued IDs (Aadhar, SSN, PAN, DL, etc.).
  • Address proofs (utility bills, lease agreements).
  • Income proof and bank documents.
  • Customer-signed KYC forms
  • Biometric and digital signature validation

All data is encrypted and securely stored, with verification logs for audit trails.

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KYC Document Verification

Tax & Compliance Data Entry

Handling tax and regulatory documentation is critical in insurance operations. Infomaze One ensures accurate and timely entry of tax forms, declarations, and compliance records, helping insurers stay audit-ready and in line with jurisdictional requirements.

Efficient and accurate input from:

  • W-9 and 1099 forms for U.S. compliance.
  • FATCA and CRS declarations.
  • GST invoices and records (India-specific).
  • Regulatory audit forms and trackers
  • License and jurisdictional renewal documents

Each form is processed with compliance alignment and timestamped for traceability.

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Tax & Compliance Data Entry

Financial Transactions & Reconciliation

We assist insurance teams in managing and validating financial records across accounts payable, receivable, and premium reconciliation. Infomaze One’s experts ensure all monetary data is logged, matched, and flagged for discrepancies—improving financial clarity and operational accuracy.

Efficient and accurate input from:

  • Premium collection and deposit records.
  • Refunds, commissions, and agent payouts.
  • Bank statement reconciliation.
  • Ledger and balance sheet updates
  • Payment processing records

Every transaction is cross-verified with system entries and third-party reports to ensure integrity.

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Financial Transactions & Reconciliation
Get Reliable Back-Office Support

Why Choose Infomaze One for Insurance Back Office Operations?

Automated Claims Processing

Automated Claims Processing

We streamline the entire claims cycle using automation tools to reduce delays and improve accuracy.

Digital Policy Management

Digital Policy Management

Our systems enable quick policy updates, renewals, and documentation—all securely handled in digital format.

Compliance-Ready Workflows

Compliance-Ready Workflows

Built-in checks ensure adherence to industry regulations, reducing risk and audit concerns.

Scalable Support Teams

Scalable Support Teams

Scale operations effortlessly during peak periods with our flexible back-office staffing models.

Real-Time Data Accuracy

Real-Time Data Accuracy

Our data validation processes ensure error-free, up-to-date customer and policy information.

Top Tools We Use for Insurance Back-Office Efficiency

At Infomaze One, we use a powerful tech stack to deliver efficient, secure and accurate insurance back-office support. Our curated set of tools helps us automate repetitive tasks, ensure compliance and optimize turnaround times—so you get high-quality output with minimal friction.

UiPath
Zapier
Automation Anywhere
Power Automate
MS Excel (Advanced)
Google Sheets
SQL
Zoho Analytics
AuditBoard
Comply365
LogicGate
Vanta
Slack
Microsoft Teams
Zoom
Skype
Trello
Asana
Jira
Monday.com

Ready to Transform Your Insurance Operations?

Let Infomaze One handle the back-office so you can focus on policyholders and business growth. From claims to compliance, we have got you covered with secure, scalable and tech-enabled solutions.

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Our Happy Customers

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“Infomaze One has completely transformed the way we manage data. Their team handled over 50,000 entries with near-perfect accuracy and delivered ahead of schedule. The blend of manual precision and automation really shows. It is like having an in-house team without the overhead.”

Lisa M.
Operations Manager, E-commerce Retailer (USA)

“We needed reliable help for digitizing and formatting hundreds of documents every week. Infomaze One not only delivered clean, import-ready Excel sheets, but they also helped automate parts of our workflow. Their service is fast, secure and incredibly easy to scale.”

Daniel R.
Business Analyst, Financial Services Firm (UK)
FAQs

Frequently Asked Questions

What makes Infomaze One different from other back-office solution providers?

Infomaze One combines deep insurance domain expertise with automation tools to deliver scalable, secure, and accurate back-office support. Our flexible engagement models and focus on compliance set us apart.

Can Infomaze One integrate with our existing insurance systems?

Yes. We specialize in seamless integration with major policy administration, claims, and CRM platforms—ensuring zero disruption and smooth data migration.

Is your team trained in insurance compliance and data security?

Absolutely. Our staff undergo regular training in insurance regulations and data security protocols. We follow industry best practices and maintain strict confidentiality.

How does Infomaze One ensure data accuracy and turnaround time?

Through a combination of automated validation tools, expert review processes, and real-time reporting, we ensure high data accuracy and fast processing with guaranteed SLAs.

Can we scale your services during peak seasons?

Yes. Our scalable support model allows you to ramp up resources quickly during renewal cycles, open enrollments, or high claims periods—without compromising quality.

Optimize Insurance Operations with Smart Back-Office Support

Streamline your insurance workflows with Infomaze One’s specialized back-office services. By combining automation, domain expertise and secure data management, we help insurers manage policies, process claims, and maintain compliance—while reducing operational overhead and improving turnaround time.

Our solutions ensure:

  • Fast and accurate claims processing with automation support
  • Seamless policy administration and customer data updates
  • Real-time compliance checks and error-proof documentation
  • Scalable support during peak seasons and renewals

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