Education & eLearning Back-Office Solutions
Tech-Powered. Scalable. Outcome-Oriented.
Reliable Academic & eLearning Back-Office Solutions
At Infomaze One, we offer tailored, tech-enabled back-office support for education providers and eLearning platforms. From student data management and virtual classroom support to content moderation and academic scheduling, our services are built to enhance learning delivery and institutional efficiency. Whether you are a K-12 school, university, or ed-tech provider, our experienced teams and cutting-edge technology help reduce manual overhead and improve operational accuracy across your educational workflows.
Smart Back-Office Solutions for Education & eLearning
- Data Management
- Administration Support
- Content Digitization
- Virtual Helpdesk
- Results Processing
Student Data Management
Student data management involves the accurate entry, updating, and maintenance of student records across academic systems. At Infomaze One, we handle bulk student information—enrollment details, academic history, attendance, and performance data—with speed and precision to ensure seamless administrative operations.
Efficient and accurate management of:
- Admissions and enrollment records
- Attendance and grade reports
- ID generation and academic profiles
- Course registration and subject selection
- Transfers, promotions, and graduation data
Our teams ensure all student records are securely updated and accessible, supporting smooth academic workflows.
LMS Administration Support
Learning Management System (LMS) administration covers the setup, management, and support of eLearning platforms. Infomaze One helps you maintain, update, and organize digital classrooms with technical expertise and platform-specific knowledge, improving online learning delivery and engagement.
We help you manage:
- Course creation and content upload
- User account setup (students, instructors, admins)
- Assessment & quiz management
- Grading, reporting, and analytics
- Troubleshooting and platform support
Our LMS specialists work with platforms like Moodle, Blackboard, and Canvas to ensure your systems run without disruption.
Academic Content Digitization
We help transform physical textbooks, notes, and learning materials into digital formats for online education. Infomaze One uses smart scanning, OCR, and editing tools to convert, format, and organize academic content for easy distribution across digital platforms.
Digitization services include:
- Scanning and OCR of books and notes
- Conversion to ePub, PDF, or HTML formats
- Formatting for mobile and web compatibility
- Tagging and indexing for LMS integration
- Visual enhancement and layout design
Our digitization ensures your content is accessible, engaging, and platform-ready.
Virtual Helpdesk & Student Support
Our virtual helpdesk services enable educational institutions to manage student queries and support requests efficiently. Infomaze One provides chat, email, and ticket-based support to ensure timely resolution of issues related to admissions, course access, tech support, and more.
Support areas include:
- Admissions and onboarding assistance
- Course and portal navigation help
- Password reset and login issues
- Exam schedule and grade query handling
- Technical troubleshooting and escalations
Available 24/7, our team acts as your extended support desk to enhance the student experience.
Assessment & Results Processing
We provide streamlined support for managing test data, exam records, evaluations, and results publishing. Infomaze One ensures every entry—from question papers to final marks—is accurate, secure, and delivered on time.
Our services cover:
- Entry and verification of marks
- Exam sheet scanning and digital storage
- Online result generation and formatting
- Report card generation and distribution
- Academic transcript preparation
This reduces errors, speeds up result processing, and ensures transparency in academic performance reporting.
Precise Bank Reconciliation Support
Discrepancies in your books can quickly become compliance risks. Infomaze One offers bank reconciliation support services that ensure every transaction is matched, verified, and accounted for—providing a clean and accurate financial trail.
Empowering finance teams with error-free reconciliation:
- Daily, weekly, or monthly reconciliation of internal records with bank feeds
- Exception identification and variance resolution
- Currencies and accounts payable outsourcing.
- Documentation for audits and internal controls
Insightful MIS & Dashboard Reporting
Timely reporting enables strategic financial decisions. At Infomaze One, we help you convert raw data into meaningful reports using tools like Excel and Power BI. Our MIS reporting solutions are built to align with your KPIs, operational goals and stakeholder requirements.
Empowering decision-makers with clear, actionable insights:
- Customized dashboards and MIS formats for leadership teams
- KPI visualization including cash flow, expense, and profitability trends
- Automated report generation and scheduled delivery
- Compatibility with internal systems and board presentation templates
Why Choose Infomaze One for e-Learning Back Office Operations?
Technology-Driven Services
We combine automation, AI tools, and cloud infrastructure to manage back-office operations efficiently and cost-effectively.
LMS & Platform Expertise
Our tech teams are skilled in supporting and customizing leading LMS platforms like Moodle, Blackboard, Canvas, and more.
Data Security & Compliance
We follow global security protocols and compliance frameworks to handle sensitive student and academic data.
Custom Development Support
Need a plugin, dashboard, or workflow automation? Our development team can build it to fit your education system perfectly.
Agile & Scalable Workforce
We scale our team size based on your semester loads, admissions season, or specific projects—without compromising speed or quality.
Flexible Engagement Models
Infomaze One offers agile and flexible engagement models designed for the unique needs of educational providers and platforms. Our models blend technical expertise with operational efficiency—ensuring rapid deployment, lower overhead and future-ready execution.
Request an Engagement Plan
Dedicated Resource Model
Full-time back-office and tech support teams integrated into your in-house or offshore operations.
Task-Based Model
Ideal for one-time or recurring tasks such as LMS updates, grading systems setup, and data cleansing.
Hybrid Model
A blend of tech experts and administrative support working across time zones to deliver cost-effective results.
Project-Based Development
On-demand development for ed-tech tools, integrations, reporting dashboards, or custom modules.
Top Tools We Use in Education Back-Office Support
We leverage a combination of tech stacks, automation tools, and cloud-based solutions to optimize educational operations.
Ready to Streamline Your Education Operations?
Partner with Infomaze One to simplify and scale your educational workflows with smart tech and expert support. Get started with a free trial and experience the difference.
Frequently Asked Questions
Do you provide custom LMS development or integrations?
What kind of educational institutions do you support?
How secure is your handling of student data?
Can you manage seasonal or one-time education projects?
How quickly can your team go live?
Enhance Education Delivery with Smart Back-Office Support
Empower your institution or ed-tech platform with Infomaze One’s tech-driven back-office solutions. We help automate and manage academic workflows, student data, LMS systems and digital content operations—freeing your educators and staff to focus on delivering impactful learning experiences.
Our solutions ensure:
- Seamless student data entry, record management, and updates
- Smooth LMS setup, maintenance, and content migration
- Scalable support during admissions, exams, and semester transitions
- Secure handling of academic and administrative data
- Integration-ready support with your existing education tech stack