Our Core Offerings
- Workflow Automation
- Data Governance
- User Management
- Analytics Reporting
- API Integration
Intelligent Workflow Automation
Complex CRM and ERP processes should not slow your business down. Our backoffice support introduces intelligent automation layers that reduce repetitive tasks, eliminate manual dependencies, and streamline key business operations. Whether you are managing sales approvals, inventory updates or financial transactions, we design rule-based and API-driven workflows that respond to your unique business logic.
Automate complex CRM/ERP processes with ease:
- Rule-based triggers for sales, inventory, and finance workflows
- API-driven data synchronization across multiple enterprise systems
- Customizable automation scripts tailored to business logic
We create intelligent workflows that reduce operational friction and boost system responsiveness.

Centralized Data Governance
Enterprise data is your most valuable asset—and it needs to be secure, clean and accessible across your CRM and ERP platforms. Our centralized data governance model enforces consistency, accuracy, and compliance, ensuring all teams work from a single, trustworthy source of truth. Powered by AI-driven validation tools and secure cloud infrastructure, we help you avoid data silos and maintain seamless collaboration across departments.
Securely unify customer and enterprise data:
- Cloud-hosted, encrypted databases with role-based access controls (RBAC)
- Real-time data validation and cleansing powered by AI algorithms
- Audit-ready transaction logs and version histories
Our CRM support services ensures data integrity and compliance while empowering seamless collaboration.

Dynamic User & Permission Management
Managing access across enterprise systems can quickly become complex. Our dynamic user and permission management framework gives you precise control over who can access what, ensuring your CRM and ERP platforms remain secure and compliant. Whether it’s onboarding new hires or revoking access during offboarding, every change is automated and logged in minimizing risk and maximizing accountability.
Simplify user roles and access across CRM and ERP
- Granular permission settings with hierarchical controls.
- Automated onboarding and offboarding workflows integrated with HR systems.
- Comprehensive audit trails for user activities and access changes.
We safeguard your enterprise systems by enforcing strict access governance.

Real-Time Analytics & Reporting Engine
Insightful reporting is the backbone of better decision-making. Our real-time analytics and reporting engine brings your operational data to life through customizable dashboards, automated reports, and seamless BI integrations. Whether you are tracking sales performance, analyzing financial metrics, or monitoring inventory trends, we deliver timely insights aligned with compliance standards and strategic planning needs.
Turn data into instant insights
- Custom dashboards with drill-down capabilities for sales, inventory, and finance metrics
- Automated report generation aligned with regulatory and internal compliance
- API integrations with BI tools for advanced visualization and forecasting
We enable data-driven decision-making with accuracy and speed.

Robust Integration & API Management
At Infomaze One our integration and API management services create a seamless CRM and ERP ecosystem that communicates effortlessly with third-party applications, legacy tools and cloud platforms. With secure APIs, pre-built connectors and real-time data flow, we ensure your systems are always in sync and ready to scale with your evolving enterprise needs.
Seamlessly connect CRM/ERP with third-party platforms
- Secure API gateways with throttling, monitoring, and error handling.
- Pre-built connectors for popular SaaS applications and legacy systems.
- Real-time event-driven data exchange for synchronized business processes.
We deliver a connected enterprise architecture and CRM-ERP integration services that scales with your growth ambitions.

Why Choose Infomaze for CRM & ERP Administration Support

Expertise in Enterprise Systems
Our team specializes in managing complex CRM and ERP platforms, ensuring seamless operations and minimal downtime.

Advanced Automation Capabilities
We use AI-driven automation and custom workflows to streamline your back-office processes, reducing manual errors and increasing efficiency.

Robust Data Security & Compliance
With our CRM support services, we implement strict access controls, encryption, and audit trails to safeguard your sensitive business data and meet regulatory requirements.

Scalable & Flexible Engagement Models
Whether you need project-based help or ongoing support, we offer tailored engagement models to fit your unique business needs and growth plans.

Proactive Monitoring & Support
Infomaze provides 24/7 monitoring and real-time issue resolution, ensuring your CRM and ERP systems support remain optimized and reliable.
Industries We Serve
Manufacturing
Manage production schedules, inventory control, and procurement workflows within your ERP while ensuring CRM management services and strong customer relationships.
Retail & E-Commerce
Optimize customer lifecycle management and real-time inventory updates by seamlessly integrating CRM and ERP platforms.
Healthcare
Securely administer patient management systems, billing processes, and compliance tracking with fully managed CRM and ERP back-office services.
Financial Services
Ensure data accuracy and regulatory compliance with centralized client and transaction management through CRM and ERP automation.
Professional Services
Coordinate project workflows, resource planning, and client communications effectively across integrated enterprise systems.
Logistics & Supply Chain
Improve order management, route planning and client support with synchronized CRM and ERP back-office administration.
Education
Streamline student information systems, enrollment management, and faculty coordination with integrated CRM and ERP solutions tailored for educational institutions.
Hospitality & Travel
Enhance guest experience, booking management, and operational efficiency by synchronizing CRM and ERP platforms for seamless service delivery.
Flexible Engagement Models
At Infomaze One, we understand that every business is unique. That is why we provide flexible partnership models designed to fit your specific CRM and ERP administration requirements. Whether you need on-demand assistance, want to outsource CRM and ERP Administration services or need dedicated resources or project-based support, our solutions ensure smooth, efficient and scalable back-office operations.
Request an Engagement Plan
Ad-Hoc Assistance
Access expert support for urgent or project-specific CRM and ERP administration tasks.
Dedicated Resources
Deploy a dedicated team or specialist embedded within your operations to provide continuous support.
Managed Services
Entrust your entire CRM and ERP administration to Infomaze One for end-to-end management.
Hybrid Model
Combine on-demand and dedicated support to customize resource allocation.
Cutting-Edge Tools Powering Your CRM & ERP Administration
We use a customized tech stack combining industry-leading platforms and CRM Administration Services to ensure optimal CRM and ERP administration:

Start Your CRM & ERP Support Journey
Discover how our expert back-office solutions optimize your CRM and ERP support systems with a risk-free trial.

Frequently Asked Questions
What CRM and ERP back-office services does Infomaze One offer?
How does Infomaze One ensure data accuracy and security in CRM & ERP systems?
Can Infomaze One customize CRM and ERP workflows to fit specific business needs?
What industries does Infomaze One support with CRM & ERP back-office services?
How do I get started with Infomaze One’s CRM and ERP administration support?
Optimize Enterprise Systems with Expert Back-Office Support
Empower your CRM and ERP administration through Infomaze One’s advanced back-office services where technology meets reliability. Our combination of intelligent automation and skilled management ensures smooth system operations, reduces manual workload and enhances data accuracy. We deliver:
- Proactive system monitoring and maintenance
- Real-time data synchronization and reporting
- Strong security and access control measures
Experience efficient enterprise management with Infomaze One’s trusted CRM & ERP support services.