Our Core Offerings

Workflow Automation
Data Governance
User Management
Analytics Reporting
API Integration

Intelligent Workflow Automation

Complex CRM and ERP processes should not slow your business down. Our backoffice support introduces intelligent automation layers that reduce repetitive tasks, eliminate manual dependencies, and streamline key business operations. Whether you are managing sales approvals, inventory updates or financial transactions, we design rule-based and API-driven workflows that respond to your unique business logic.

Automate complex CRM/ERP processes with ease:

Rule-based triggers for sales, inventory, and finance workflows
API-driven data synchronization across multiple enterprise systems
Customizable automation scripts tailored to business logic

We create intelligent workflows that reduce operational friction and boost system responsiveness.

Centralized Data Governance

Enterprise data is your most valuable asset—and it needs to be secure, clean and accessible across your CRM and ERP platforms. Our centralized data governance model enforces consistency, accuracy, and compliance, ensuring all teams work from a single, trustworthy source of truth. Powered by AI-driven validation tools and secure cloud infrastructure, we help you avoid data silos and maintain seamless collaboration across departments.

Securely unify customer and enterprise data:

Cloud-hosted, encrypted databases with role-based access controls (RBAC)
Real-time data validation and cleansing powered by AI algorithms
Audit-ready transaction logs and version histories

Our CRM support services ensures data integrity and compliance while empowering seamless collaboration.

Dynamic User & Permission Management

Managing access across enterprise systems can quickly become complex. Our dynamic user and permission management framework gives you precise control over who can access what, ensuring your CRM and ERP platforms remain secure and compliant. Whether it’s onboarding new hires or revoking access during offboarding, every change is automated and logged in minimizing risk and maximizing accountability.

Simplify user roles and access across CRM and ERP

Granular permission settings with hierarchical controls.
Automated onboarding and offboarding workflows integrated with HR systems.
Comprehensive audit trails for user activities and access changes.

We safeguard your enterprise systems by enforcing strict access governance.

Real-Time Analytics & Reporting Engine

Insightful reporting is the backbone of better decision-making. Our real-time analytics and reporting engine brings your operational data to life through customizable dashboards, automated reports, and seamless BI integrations. Whether you are tracking sales performance, analyzing financial metrics, or monitoring inventory trends, we deliver timely insights aligned with compliance standards and strategic planning needs.

Turn data into instant insights

Custom dashboards with drill-down capabilities for sales, inventory, and finance metrics
Automated report generation aligned with regulatory and internal compliance
API integrations with BI tools for advanced visualization and forecasting

We enable data-driven decision-making with accuracy and speed.

Robust Integration & API Management

At Infomaze One our integration and API management services create a seamless CRM and ERP ecosystem that communicates effortlessly with third-party applications, legacy tools and cloud platforms. With secure APIs, pre-built connectors and real-time data flow, we ensure your systems are always in sync and ready to scale with your evolving enterprise needs.

Seamlessly connect CRM/ERP with third-party platforms

Secure API gateways with throttling, monitoring, and error handling.
Pre-built connectors for popular SaaS applications and legacy systems.
Real-time event-driven data exchange for synchronized business processes.

We deliver a connected enterprise architecture and CRM-ERP integration services that scales with your growth ambitions.

Why Choose Infomaze for CRM & ERP Administration Support

Expertise in Enterprise Systems

Our team specializes in managing complex CRM and ERP platforms, ensuring seamless operations and minimal downtime.

Advanced Automation Capabilities

We use AI-driven automation and custom workflows to streamline your back-office processes, reducing manual errors and increasing efficiency.

Robust Data Security & Compliance

With our CRM support services, we implement strict access controls, encryption, and audit trails to safeguard your sensitive business data and meet regulatory requirements.

Scalable & Flexible Engagement Models

Whether you need project-based help or ongoing support, we offer tailored engagement models to fit your unique business needs and growth plans.

Proactive Monitoring & Support

Infomaze provides 24/7 monitoring and real-time issue resolution, ensuring your CRM and ERP systems support remain optimized and reliable.

Industries We Serve

Manufacturing

Manage production schedules, inventory control, and procurement workflows within your ERP while ensuring CRM management services and strong customer relationships.

Retail & E-Commerce

Optimize customer lifecycle management and real-time inventory updates by seamlessly integrating CRM and ERP platforms.

Healthcare

Securely administer patient management systems, billing processes, and compliance tracking with fully managed CRM and ERP back-office services.

Financial Services

Ensure data accuracy and regulatory compliance with centralized client and transaction management through CRM and ERP automation.

Professional Services

Coordinate project workflows, resource planning, and client communications effectively across integrated enterprise systems.

Logistics & Supply Chain

Improve order management, route planning and client support with synchronized CRM and ERP back-office administration.

Education

Streamline student information systems, enrollment management, and faculty coordination with integrated CRM and ERP solutions tailored for educational institutions.

Hospitality & Travel

Enhance guest experience, booking management, and operational efficiency by synchronizing CRM and ERP platforms for seamless service delivery.

Flexible Engagement Models

At Infomaze One, we understand that every business is unique. That is why we provide flexible partnership models designed to fit your specific CRM and ERP administration requirements. Whether you need on-demand assistance, want to outsource CRM and ERP Administration services or need dedicated resources or project-based support, our solutions ensure smooth, efficient and scalable back-office operations.