Effortless
Back-Office Support
Let your team focus on growth while we manage your admin, data,and operations securely and affordably.
Outsource data entry, CRM support, bookkeeping, email handling and more powered by skilled Indian professionals.
India’s Trusted Back-Office Partner
Infomaze One is an extension of Infomaze Elite Private Limited, a global software development company established in 2002. With over two decades of experience in managing software-driven businesses, we bring not only operational expertise but also deep technical knowledge to the table. This allows us to deploy the right tools and technology to manage your back-office operations with precision, scalability, and security.
Outsourcing back-office operations to us isn’t just about cutting costs — it is about gaining a strategic partner who brings process efficiency, technical expertise, and round-the-clock reliability. We help you scale faster while staying lean and focused on your core business.
Services
Back-office services are the operational backbone of any business, covering tasks like data entry, finance, HR, CRM support and customer communication. By outsourcing these functions, companies can reduce costs, boost efficiency and focus on their core growth areas. Our India-based team combines domain expertise with secure, tech-enabled processes to deliver consistent, high-quality support.
- Data Entry
- Admin Support
- Accounting & Bookkeeping
- HR & Payroll
- Legal & Compliance
- CRM & ERP
- Email & Chat
- IT Help Desk
Data Entry & Management
We provide precise and efficient data entry and management solutions, from manual input of forms, invoices, and surveys to CRM data cleaning. Our team ensures accurate, organized information. We also specialize in data mining, web research, custom database building, and document digitization (PDFs/images to Excel/Word).
Data Entry & Management
Administrative Support Services
Infomaze One offers reliable administrative support to boost team efficiency. Our services cover backend order processing, appointment scheduling, file management, and accurate audio/video transcription. Leveraging AI, we enhance speed and accuracy, ensuring seamless support and smooth operations.
Administrative Support Services
Accounting & Bookkeeping Services
Infomaze One delivers dependable accounting and bookkeeping support to keep your finances in order. Our experts handle invoice generation, accounts receivable/payable, bank reconciliation, and expense tracking. Using leading software like QuickBooks and Xero, we ensure accurate reporting for informed decisions.
Accounting & Bookkeeping Services
HR & Payroll Support Services
Infomaze One streamlines HR with end-to-end payroll and HR support. From recruitment assistance (resume screening, job postings) to managing timesheets, attendance, and onboarding documentation, we ensure a smooth employee experience. Our team provides accurate payroll processing for compliance.
HR & Payroll Support Services
Legal & Compliance
"Infomaze One offers legal & compliance support for law firms and businesses. Our services include contract data entry, legal research assistance, and maintaining compliance checklists. We also support trademark and patent processes, managing every detail accurately and confidentially.
Legal & Compliance
CRM & ERP Administration Services
We at Infomaze One enhances business efficiency with expert CRM & ERP administration. We handle data entry and maintenance across platforms like Zoho CRM and Salesforce, set up lead routing rules, and automate CRM workflows. Our ERP support includes inventory and order management, plus custom report generation.
CRM & ERP Administration Services
Email & Chat Handling Services
Infomaze One provides responsive email & chat handling for smooth customer and internal communications. We manage tier 1 and 2 customer queries, deliver timely order status updates, and efficiently triage support tickets. Our team also handles internal inbox management, ensuring 24/7 responsiveness.
Email & Chat Handling Services
IT Help Desk Services
We delivers reliable IT Help Desk support for uninterrupted technology. Our team provides first-line troubleshooting, software and hardware assistance, user account management, and system monitoring. With a focus on quick resolution, we ensure your team stays productive and connected.
IT Help Desk Services
How Outsourcing Your Back-office Operations to Infomaze Works
At Infomaze One, we make outsourcing simple, secure and efficient. Our proven onboarding process ensures a seamless transition of your back-office tasks, while our skilled team and advanced tools guarantee high-quality, scalable support. Whether you are a startup or an enterprise, we tailor our services to match your workflows, freeing you to focus on core business growth.
Understanding Your Needs
We start with a detailed consultation to understand your processes, challenges and goals.
Customized Solution Design
Based on your needs, we create a tailored support model with clear workflows, tools and KPIs.
Seamless Transition & Onboarding
We ensure a smooth handover with structured onboarding, documentation and dedicated training.
Dedicated Team with a Point of Contact
You will have a skilled team with a single point of contact for clear communication and accountability.
Scalable, Flexible Support
Easily scale up or down based on business demands, with full transparency and control.
Quality Assurance & Continuous Improvement
Regular audits, feedback loops and performance reviews ensure consistent quality and ongoing optimization.
Industries We Support with Back-office Services:
E-commerce & Retail
- Order processing & fulfillment
- Inventory and returns management
- Customer support via email/chat
- Product data entry and updates
Healthcare & Medical Services
- Medical transcription
- Patient data entry and digitization
- Appointment scheduling and billing support
- Insurance claims processing
Legal & Compliance
- Contract data entry and documentation
- Legal research assistance
- Compliance tracking and checklist management
- Case file organization and digitization
Real Estate
- CRM updates and lead management
- Property listing data entry
- Lease and contract processing
- Appointment and showing scheduling
Financial Services & Accounting
- Invoice generation & AR/AP processing
- Bank reconciliation and expense tracking
- Financial data entry
- Report generation and dashboard setup
IT & SaaS Companies
- Help desk and technical support
- CRM and ERP administration
- DevOps and cloud infrastructure support
- Software maintenance documentation
Education & Tech
- Student data management
- Virtual assistant for admissions and scheduling
- Transcription and grading support
- Email and chat handling for inquiries
Manufacturing & Supply Chain
- Vendor and order management
- ERP data handling
- Inventory tracking
- Compliance and shipment documentation
HR & Staffing Agencies
- Resume screening and applicant tracking
- Timesheet management
- Onboarding documentation
- Payroll support
Why Choose Infomaze One
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Experienced Back-office Experts:
A team with years of experience across industries and tools which ensures dependable support.
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Tailored, Scalable Solutions:
Whether you are a startup or enterprise, our services adapt to your unique needs and growth.
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Technology-Driven Efficiency:
We integrate AI, automation and industry-leading tools to deliver faster and smarter support.
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Cost-Effective & Time-Saving:
Get high-quality services without the overhead of hiring, training or infrastructure.
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Data Security & Confidentiality:
Your information is protected with strict protocols, NDAs and secure systems.
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Transparent Communication:
Stay informed with regular updates, dedicated points of contact and easy collaboration.
Back Office Service FAQs
What is Infomaze One, and how is it different from Infomaze?
How many staff members do you have?
Are your staff trained and experienced?
Do you comply with data protection and privacy laws?
Boost Efficiency with Scalable Back Office Solutions
- Optimize your operations with Infomaze One’s Back Office Support—where support meets strategic advantage.
- We use cutting-edge automation to eliminate repetitive tasks, reduce processing time, and minimize errors.
- Built on scalable cloud infrastructure, our solutions offer:
- 24/7 access
- Real-time analytics
- Enterprise-grade security
- Empower your business with future-proof support that fuels efficiency.