Effortless
Back-Office Support

Let your team focus on growth while we manage your admin, data,and operations securely and affordably.

Outsource data entry, CRM support, bookkeeping, email handling and more powered by skilled Indian professionals.

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Data Entry
Admin Support
Accounting & Bookkeeping
HR & Payroll
IT Help Desk
CRM & ERP
Email & Chat
Legal & Compliance

India’s Trusted
Back-Office Partner

Infomaze One is an extension of Infomaze Elite Private Limited, a global software development company established in 2002. With over two decades of experience in managing software-driven businesses, we bring not only operational expertise but also deep technical knowledge to the table. This allows us to deploy the right tools and technology to manage your back-office operations with precision, scalability, and security.

ISO 9001:2015 &
ISO/IEC 27001 Certified
GDPR & HIPAA
Compliance Ready
Scalable, Skilled
Workforce
24/7 Global
Support
Trusted-Back-Office-Partner

Outsourcing back-office operations to us isn’t just about cutting costs — it is about gaining a strategic partner who brings process efficiency, technical expertise, and round-the-clock reliability. We help you scale faster while staying lean and focused on your core business.

Services

Back-office services are the operational backbone of any business, covering tasks like data entry, finance, HR, CRM support and customer communication. By outsourcing these functions, companies can reduce costs, boost efficiency and focus on their core growth areas. Our India-based team combines domain expertise with secure, tech-enabled processes to deliver consistent, high-quality support.

  • Data Entry
  • Admin Support
  • Accounting & Bookkeeping
  • HR & Payroll
  • Legal & Compliance
  • CRM & ERP
  • Email & Chat
  • IT Help Desk

Data Entry & Management

We provide precise and efficient data entry and management solutions, from manual input of forms, invoices, and surveys to CRM data cleaning. Our team ensures accurate, organized information. We also specialize in data mining, web research, custom database building, and document digitization (PDFs/images to Excel/Word).

Data Entry & Management

Data Entry & Management

Administrative Support Services

Infomaze One offers reliable administrative support to boost team efficiency. Our services cover backend order processing, appointment scheduling, file management, and accurate audio/video transcription. Leveraging AI, we enhance speed and accuracy, ensuring seamless support and smooth operations.

Administrative Support Services

Administrative Support Services

Accounting & Bookkeeping Services

Infomaze One delivers dependable accounting and bookkeeping support to keep your finances in order. Our experts handle invoice generation, accounts receivable/payable, bank reconciliation, and expense tracking. Using leading software like QuickBooks and Xero, we ensure accurate reporting for informed decisions.

Accounting & Bookkeeping Services

Accounting & Bookkeeping Services

HR & Payroll Support Services

Infomaze One streamlines HR with end-to-end payroll and HR support. From recruitment assistance (resume screening, job postings) to managing timesheets, attendance, and onboarding documentation, we ensure a smooth employee experience. Our team provides accurate payroll processing for compliance.

HR & Payroll Support Services

HR & Payroll Support Services

Legal & Compliance

Infomaze One offers legal & compliance administrative support for law firms and businesses. Our services include contract data entry, legal research assistance, and maintaining compliance checklists. We also support trademark and patent processes, managing every detail accurately and confidentially.

Legal & Compliance

Legal & Compliance

CRM & ERP Administration Services

We at Infomaze One enhances business efficiency with expert CRM & ERP administration. We handle data entry and maintenance across platforms like Zoho CRM and Salesforce, set up lead routing rules, and automate CRM workflows. Our ERP support includes inventory and order management, plus custom report generation.

CRM & ERP Administration Services

CRM & ERP Administration Services

Email & Chat Handling Services

Infomaze One provides responsive email & chat handling for smooth customer and internal communications. We manage tier 1 and 2 customer queries, deliver timely order status updates, and efficiently triage support tickets. Our team also handles internal inbox management, ensuring 24/7 responsiveness.

Email & Chat Handling Services

Email & Chat

IT Help Desk Services

We delivers reliable IT Help Desk support for uninterrupted technology. Our team provides first-line troubleshooting, software and hardware assistance, user account management, and system monitoring. With a focus on quick resolution, we ensure your team stays productive and connected.

IT Help Desk Services

IT Help Desk Services
Get Reliable Back-Office Support

How Outsourcing Your Back-office Operations to Infomaze Works

At Infomaze One, we make outsourcing simple, secure and efficient. Our proven onboarding process ensures a seamless transition of your back-office tasks, while our skilled team and advanced tools guarantee high-quality, scalable support. Whether you are a startup or an enterprise, we tailor our services to match your workflows, freeing you to focus on core business growth.

Step 1

Understanding Your Needs

We start with a detailed consultation to understand your processes, challenges and goals.

Step 2

Customized Solution Design

Based on your needs, we create a tailored support model with clear workflows, tools and KPIs.

Step 3

Seamless Transition & Onboarding

We ensure a smooth handover with structured onboarding, documentation and dedicated training.

Step 4

Dedicated Team with a Point of Contact

You will have a skilled team with a single point of contact for clear communication and accountability.

Step 5

Scalable, Flexible Support

Easily scale up or down based on business demands, with full transparency and control.

Step 6

Quality Assurance & Continuous Improvement

Regular audits, feedback loops and performance reviews ensure consistent quality and ongoing optimization.

Industries We Support with Back-office Services:

E-commerce & Retail

  • Order processing & fulfillment
  • Inventory and returns management
  • Customer support via email/chat
  • Product data entry and updates

Healthcare & Medical Services

  • Medical transcription
  • Patient data entry and digitization
  • Appointment scheduling and billing support
  • Insurance claims processing

Legal & Compliance

  • Contract data entry and documentation
  • Legal research assistance
  • Compliance tracking and checklist management
  • Case file organization and digitization

Real Estate

  • CRM updates and lead management
  • Property listing data entry
  • Lease and contract processing
  • Appointment and showing scheduling

Financial Services & Accounting

  • Invoice generation & AR/AP processing
  • Bank reconciliation and expense tracking
  • Financial data entry
  • Report generation and dashboard setup

IT & SaaS Companies

  • Help desk and technical support
  • CRM and ERP administration
  • DevOps and cloud infrastructure support
  • Software maintenance documentation

Education & Tech

  • Student data management
  • Virtual assistant for admissions and scheduling
  • Transcription and grading support
  • Email and chat handling for inquiries

Manufacturing & Supply Chain

  • Vendor and order management
  • ERP data handling
  • Inventory tracking
  • Compliance and shipment documentation

HR & Staffing Agencies

  • Resume screening and applicant tracking
  • Timesheet management
  • Onboarding documentation
  • Payroll support

Why Choose Infomaze One

  • ✓

    Experienced Back-office Experts:

    A team with years of experience across industries and tools which ensures dependable support.

  • ✓

    Tailored, Scalable Solutions:

    Whether you are a startup or enterprise, our services adapt to your unique needs and growth.

  • ✓

    Technology-Driven Efficiency:

    We integrate AI, automation and industry-leading tools to deliver faster and smarter support.

  • ✓

    Cost-Effective & Time-Saving:

    Get high-quality services without the overhead of hiring, training or infrastructure.

  • ✓

    Data Security & Confidentiality:

    Your information is protected with strict protocols, NDAs and secure systems.

  • ✓

    Transparent Communication:

    Stay informed with regular updates, dedicated points of contact and easy collaboration.

Why Choose Us
Back Office Service FAQs

Back Office Service FAQs

What is Infomaze One, and how is it different from Infomaze?

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Infomaze One is the backoffice services division of Infomaze, a software development company established in 2002. While Infomaze focuses on IT solutions, Infomaze One delivers 360° operational support from data entry to accounting, CRM, IT helpdesk and more.

How many staff members do you have?

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We currently have 50+ trained professionals, and our team is growing steadily to meet increasing client demand.

Are your staff trained and experienced?

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Yes. All our team members are thoroughly trained in the services they deliver and have hands-on experience with relevant tools, platforms and processes. We also provide ongoing learning and upskilling.

Do you comply with data protection and privacy laws?

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Yes. We strictly adhere to global data protection standards and best practices. We can align with specific regulations like GDPR or HIPAA upon request and all team members follow confidentiality protocols and NDAs.

Boost Efficiency with Scalable Back Office Solutions

  • Optimize your operations with Infomaze One’s Back Office Support—where support meets strategic advantage.
  • We use cutting-edge automation to eliminate repetitive tasks, reduce processing time, and minimize errors.
  • Built on scalable cloud infrastructure, our solutions offer:
    • 24/7 access
    • Real-time analytics
    • Enterprise-grade security
  • Empower your business with future-proof support that fuels efficiency.

Outsource With Confidence

Get expert support within hours

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